Privacy Policy

1. Company Information

Website: RealMarry.com

2. Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Gender
• Date of Birth
• Marital Status
• Religion
• Caste/Community (optional)
• Mother Tongue
• Height and Weight
• Education
• Occupation
• Annual Income (optional)
• Family Details
• Contact Number
• Email Address
• Address
• Profile Photographs
• Horoscope Details (optional)
• Partner Preferences

Identity Verification Information

Where available and legally permitted, we may collect information for identity verification, including:

• Mobile Number Verification
• Email Verification
• Government-issued identification details (only where applicable and with your consent)

Technical Information

We may automatically collect certain technical information when you access or use RealMarry.com, including:

• IP Address
• Browser Type and Version
• Device Type
• Operating System
• Device Identifiers
• Internet Service Provider (ISP)
• Login Date and Time
• Pages Visited
• Profile Views
• Search Preferences
• Referral URLs
• Cookies and Similar Technologies
• Session Information
• Clickstream Data
• Location Information (where permitted and enabled by the user)
• App Crash Reports and Error Logs (for mobile applications)
• Usage Statistics

3. How We Use Your Information

We use the information collected from you for the following purposes:

• To create and manage your RealMarry account.
• To display your matrimonial profile to eligible members based on your privacy settings.
• To recommend suitable matches based on your profile and partner preferences.
• To verify the authenticity of user accounts and reduce fraudulent activities.
• To process membership subscriptions and online payments.
• To provide customer support and respond to your queries.
• To send important account-related notifications.
• To improve our website, mobile application, and services.
• To analyze user behavior and website performance.
• To detect, investigate, and prevent fraud, abuse, or unauthorized access.
• To comply with applicable laws, legal obligations, and regulatory requirements.
• To send promotional offers, newsletters, and marketing communications, where permitted by law.

4. Sharing of Information

RealMarry respects your privacy and does not sell your personal information. However, we may share your information in the following circumstances:

• With other registered members according to your profile visibility and privacy settings.
• With trusted payment gateway providers for processing membership payments.
• With SMS, email, and communication service providers for delivering notifications and verification messages.
• With identity verification service providers where applicable.
• With government authorities, courts, or law enforcement agencies when required under applicable law.
• With professional advisors or auditors where necessary for legal or business compliance.
• With service providers who assist in operating and maintaining the Platform under appropriate confidentiality obligations.

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

5. Profile Visibility

Your profile information may be visible to other registered members depending on your account settings and membership plan.

You may choose to:

• Hide your mobile number.
• Hide your email address.
• Control who can view your profile.
• Hide your photographs from selected users.
• Block specific members from contacting you.
• Manage profile visibility according to available privacy options.

Certain profile information may remain visible as necessary for providing matrimonial services.

6. Cookies

RealMarry uses cookies and similar technologies to improve your browsing experience and enhance our services.

Cookies help us to:

• Keep you logged in securely.
• Remember your preferences and settings.
• Improve website performance.
• Analyze visitor traffic and usage patterns.
• Provide personalized content and recommendations.
• Enhance website security and prevent fraudulent activities.

You may disable cookies through your browser settings. However, some features of the Platform may not function properly if cookies are disabled.

7. Data Security

We are committed to protecting your personal information through appropriate administrative, technical, and organizational security measures.

Our security practices include:

• Secure user authentication.
• Password encryption.
• SSL/TLS encrypted communication.
• Role-based access control for administrators.
• Regular system monitoring.
• Protection against unauthorized access.
• Periodic security updates and maintenance.
• Backup and disaster recovery procedures.

While we take reasonable steps to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Data Retention

RealMarry retains your personal information only for as long as necessary to provide our services and comply with applicable legal obligations.

We may retain your information for the following purposes:

• To maintain your active user account.
• To provide uninterrupted matrimonial services.
• To comply with legal, regulatory, and tax requirements.
• To resolve disputes and enforce our Terms and Conditions.
• To detect and prevent fraud or misuse of the Platform.
• To maintain backup and recovery records.

If you delete your account, certain information may continue to be retained where required by law or for legitimate business purposes such as fraud prevention and dispute resolution.

9. Your Rights

Subject to applicable laws, you may have the following rights regarding your personal information:

• Access the personal information we hold about you.
• Update or correct inaccurate profile information.
• Modify your privacy settings.
• Request deletion of your account.
• Request deletion of your personal information, subject to applicable legal obligations.
• Withdraw consent where processing is based on your consent.
• Opt out of promotional emails, SMS, or marketing communications.
• Request clarification regarding how your personal information is processed.

You may contact us using the details provided in this Privacy Policy to exercise these rights. Certain requests may require identity verification before processing.

10. Children's Privacy

RealMarry is intended exclusively for individuals who are legally eligible to marry under the applicable laws.

We do not knowingly collect personal information from minors or individuals below the legally permitted marriageable age.

If we become aware that a minor has created an account or provided personal information, we reserve the right to immediately suspend or permanently delete such account and associated information.

If you believe that a minor has registered on RealMarry, please contact us so that appropriate action can be taken.

11. Third-Party Links

Our Platform may contain links to third-party websites, applications, advertisements, or external services for your convenience.

Please note that:

• RealMarry does not own or control third-party websites.
• We are not responsible for the privacy practices or content of external websites.
• Your interactions with third-party websites are governed by their own privacy policies and terms of use.
• We encourage users to review the privacy policies of any third-party website before sharing personal information.

The inclusion of any third-party link does not imply endorsement or approval by RealMarry.

12. International Users

RealMarry welcomes users from India and other countries. If you access or use our Platform from outside India, you acknowledge and agree that your personal information may be collected, processed, stored, and transferred to servers located in India or other countries where our service providers operate.

By using RealMarry, you consent to such transfer and processing of your personal information in accordance with this Privacy Policy and applicable laws.

Users are responsible for ensuring that their use of the Platform complies with the laws applicable in their respective countries.

13. Changes to this Privacy Policy

RealMarry reserves the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our services, business practices, legal requirements, or technological developments.

Whenever we make material changes, the revised Privacy Policy will be published on our website along with the updated Effective Date.

Your continued use of the Platform after any modifications become effective constitutes your acceptance of the updated Privacy Policy.

We encourage users to review this Privacy Policy periodically to stay informed about how we protect their personal information.

14. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your personal information, you may contact us using the following details:

Realmarry
Kulasekharam P.O
Kanyakumari District
Tamil Nadu 629161, India

Email: support@realmarry.com

We will make reasonable efforts to respond to your queries and resolve your concerns within a reasonable period.

Realmarry is a proprietorship business owned and operated by Dintu K V. The domain www.realmarry.com is owned by and belongs to the proprietor, Dintu K V, and is used for operating the Realmarry matrimonial platform.

15. Consent

By accessing, registering with, or using RealMarry.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

You expressly consent to the collection, use, storage, processing, and disclosure of your personal information as described in this Privacy Policy and in accordance with applicable laws.

If you do not agree with any part of this Privacy Policy, you should discontinue using the Platform immediately.

Your continued use of RealMarry.com constitutes your ongoing acceptance of this Privacy Policy and any future updates made in accordance with applicable laws.